Working with difficult people

Attachments

Files: 

How To Work With Just About Anyone.pdf

Handout that identifies three things you might to do to work better with difficult people. The one factor that challenges us all is that we have to change our approach first.

Attachments

Files: 

Dealing With Difficult People Slides CLP.ppt

Dealing With Difficult People Slides CLP.pdf

Slides on dealing with difficult people